Returns and Refunds

1. Returns 

We want you to love what you purchase, but if something isn’t right do let us know, as we do accept returns .

However, in the unlikely event that something you ordered from anjumkhan.com is damaged or defective, or if product delivered is different from what you had expected in size or style, kindly write to us at help@anjumkhan.com, in for further assistance. Pieces that have been tailored are not eligible for return. 

Return Timeframe: We accept unworn, unwashed items within 7 days from the day the order is received.

Request Window: Please initiate your return or exchange request within 48 hours of receiving the item. The goods must be returned new, and unused, with all the garment tags still attached, with their original packaging.

Return Fee: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

2. Refunds(if applicable) 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 

2.1 Late Or Missing Refunds (If Applicable) 

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If more than 14 business days have passed since we’ve approved your return, please contact us at help@anjumkhan.com.

3. Exchanges

We do not currently offer exchanges on orders. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. All original shipping costs are non-refundable. 

Sale Items (If Applicable) 

Only regular priced items may be refunded, unfortunately final sale items cannot be refunded.

*Note: We do not accept refunds or exchanges for any orders for made-to-order items and accessories. 

4. Cancellations 

To help us prevent any shipping delays and minimize errors, you have 24 hours from the time of placing your order to cancel or make any changes to it. Please email us at help@anjumkhan.com for immediate order assistance. Once the order has shipped, it cannot be cancelled or edited, If your order has been already processed, you'll be covered under our Return Policy.

Unfortunately, we are unable to add items to an existing order but we welcome you to place a new order for any additional pieces. In case you miss this window, you can easily make a return or exchange.